Terms of service
Terms of Service
By visiting or purchasing from Nakama Rising, you agree to these Terms of Service and our related policies, including our Shipping Policy, Return & Refund Policy, and Privacy Policy.
Products and Availability
Product availability, pricing, specifications, and inventory may change without notice. Because some products are fulfilled by third-party suppliers and fulfillment partners, inventory shown on our website may occasionally change before an order is processed. If an item becomes unavailable after purchase, we may contact you to offer an alternative or issue a refund.
Orders
We reserve the right to refuse, limit, or cancel an order when necessary, including in cases of suspected fraud, pricing errors, inventory issues, supplier availability, or other circumstances that prevent us from reasonably fulfilling the order.
Third-Party Fulfillment
Some Nakama Rising products are stored, packed, and shipped by third-party fulfillment partners. As a result, products within the same order may arrive separately, use different carriers, or have different delivery timelines.
Tracking information will be provided when available. Customers are responsible for providing a complete and accurate shipping address at checkout.
Shipping and Delivery
Delivery estimates are provided in good faith but are not guarantees. Carrier delays, customs processing, weather, supply-chain disruptions, and other circumstances outside our reasonable control may affect delivery.
Please review our Shipping Policy for additional information.
Returns and Refunds
Eligible returns are governed by our Return & Refund Policy. Customers must contact us before returning an item because return addresses may vary depending on the product and fulfillment partner.
Product Information
We make reasonable efforts to present product descriptions, specifications, colors, measurements, and images accurately. Actual appearance may vary slightly because of screen settings, manufacturing variations, photography, or supplier updates.
Intellectual Property and Brand Names
Product names, characters, logos, trademarks, and other intellectual property referenced on our website belong to their respective owners. Nakama Rising is an independent retailer and is not affiliated with, endorsed by, or sponsored by any trademark owner or manufacturer unless expressly stated.
Marketplace Purchases
Products sold through third-party marketplaces, including eBay, may also be subject to the terms, buyer protections, return requirements, and policies of that marketplace. Where marketplace requirements apply to an order, those requirements will be honored.
Pricing
Prices may change without notice. Promotions, discount codes, and marketplace pricing may vary by sales channel and generally cannot be combined unless specifically stated.
Prohibited Use
You may not use our website, products, or services for unlawful, fraudulent, abusive, or unauthorized purposes or interfere with the security or operation of our website.
Limitation of Liability
To the fullest extent permitted by applicable law, Nakama Rising will not be liable for indirect, incidental, special, or consequential damages arising from use of our website, products, or services.
Changes to These Terms
We may update these Terms of Service from time to time. The version published on our website at the time of your purchase will govern that transaction.
Contact
Questions about these Terms of Service may be sent through the contact information provided on our website.